Shipping Policy
Thank you for shopping with us at Identiciil. Below are the terms and conditions of our Shipping Policy.
Processing Time
We strive to ensure a smooth and timely fulfillment of your orders. Once your order is placed, it will undergo a verification, quality check, and packaging process. Typically, orders are dispatched to our fulfillment center within 1-3 business days after placement.
Please note that during peak seasons or high-volume periods, there may be a slight delay in processing times. We appreciate your patience and understanding. If there is a significant delay in your shipment, we will notify you promptly via email or phone.
Shipping Time
Shipping time refers to the duration it takes for your items to be delivered from our fulfillment center to your doorstep.
· Standard Delivery: 7-15 business days
· Expedited Delivery: 3-7 business days
These timeframes are estimates and may vary depending on your location and unforeseen circumstances.
Shipping Rates & Delivery Estimates
We offer the following shipping options based on your order value:
· Free Shipping: For orders over $50.00
· Standard Delivery: $10.00 for orders up to $49.99
· Expedited Delivery: $20.00 for all orders
Delivery times are estimates and actual delivery dates may vary. Please be aware that occasional delays may occur due to factors beyond our control.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email with your tracking number(s). Tracking numbers typically become active within 24 hours, allowing you to monitor your package's journey.
Damages and Issues
While we take great care to ensure your items arrive safely, Identiciil is not responsible for any products that are damaged or lost during shipping. If you receive an order that has been damaged, please contact the shipment carrier directly to file a claim. Be sure to keep all packaging materials and the damaged goods, as they may be required to process your claim.
Contact Us
If you have any questions or concerns regarding your order, please don't hesitate to contact us:
Store name:Identiciil
Store Mail:[email protected]
Store Phone: +1 501-488-8763
Store Location:925 S Washington Ave, El Dorado, AR 71730, United States
We are here to assist you and ensure a pleasant shopping experience.
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